Customer Care

Uk Online returns policy
In the unlikely event you wish to return your shoes, we require them to be returned within 14 days of purchase.
ALL returns must be shipped using recorded delivery.
Please contact us via email to start your return.

We strongly advise you to try on your occasion shoes on a carpeted surface because all returns need to be unmarked and in their original undamaged packaging.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.